Siro Club Privacy Policy

Last updated: April 27, 2026

Siro Club operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the “Services”). Siro Club is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or complete another transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, billing address, shipping address, phone number, and email address.

• Financial information, including credit or debit card details, financial account information, transaction details, payment method, payment confirmation, and other payment information.

• Account information, including your username, password, security questions, preferences, and settings.

• Transaction information, including the products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as details of your previous transactions.

• Communications with us, including information you provide when contacting customer support.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including information about how and when you access, interact with, or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

• Automatically through the Services, including information collected from your device when you use our Services or visit our website, and through cookies and similar technologies.

• From service providers, including providers that enable certain technologies or collect and process personal information on our behalf.

• From business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• Providing, tailoring, and improving the Services. We use your personal information to provide the Services, perform our contract with you, process payments, fulfill orders, remember your preferences and items of interest, send account-related notifications, process purchases, returns, exchanges, and other transactions, manage your account, arrange shipping, facilitate returns and exchanges, enable you to submit reviews, and create a customized shopping experience. This may include recommending products related to your interests or purchases.

• Marketing and advertising. We may use your personal information for marketing and promotional purposes, including sending advertising or promotional communications by email, text message, or postal mail and displaying online advertisements on the Services or other websites. These communications and advertisements may be based on products you previously purchased, added to your cart, or viewed through the Services.

• Security and fraud prevention. We may use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure the Services. If you register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other access details with anyone.

• Communicating with you. We use your personal information to provide customer support, respond to your inquiries, provide effective Services, and maintain our relationship with you.

• Legal reasons. We may use your personal information to comply with applicable laws, respond to valid legal processes or requests from law enforcement or government agencies, participate in civil discovery, address potential or actual litigation or other legal proceedings, and enforce or investigate possible violations of our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and subject to this Privacy Policy. These circumstances may include:

• With Shopify, vendors, and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

• With business and marketing partners that provide marketing or advertising services.

• When you direct, request, or otherwise consent to the disclosure of certain information to third parties, such as when shipping products or using social media widgets or login integrations.

• With affiliates or within our corporate group.

• In connection with a business transaction, such as a merger, acquisition, restructuring, or bankruptcy.

• When necessary to comply with applicable legal obligations, respond to subpoenas, search warrants, or similar requests, enforce applicable terms or policies, or protect the Services and the rights of Siro Club, our users, or others.

We use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your information according to their own privacy notices.

Depending on where you reside, you may have the right to direct us not to share information for targeted advertising or marketing based on your online activity. You can exercise this right through our data-sharing opt-out page.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other third parties that may be located in countries other than the country where you reside.

To help protect, develop, and improve our business, we may use Shopify features that incorporate information obtained from your interactions with Siro Club, other merchants, and Shopify. When these features are used, Shopify is responsible for processing your personal information, including responding to requests concerning your rights over Shopify’s use of your information.

To learn more about how Shopify uses your personal information and the rights that may be available to you, please review the Shopify Consumer Privacy Policy or visit the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow a link to a website that is not controlled by us, you should review that website’s privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites.

Information you provide through public or semi-public platforms, including third-party social networking platforms, may be visible to other users and may be used by us or third parties without limitation.

Including a third-party link within the Services does not, by itself, imply that we endorse the platform, its content, or its owners or operators.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the email address provided below to request that the information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, the personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee complete security. Information sent to us may also be insecure while in transit. We recommend that you do not use unsecured communication channels to send sensitive or confidential information.

How long we retain your personal information depends on several factors, including whether the information is required to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and may be declined when permitted by applicable law.

• Right to access or know. You may have the right to request access to the personal information we hold about you.

• Right to delete. You may have the right to request that we delete personal information we maintain about you.

• Right to correct. You may have the right to request that we correct inaccurate personal information.

• Right to portability. You may have the right to receive a copy of your personal information and request that it be transferred to a third party, subject to certain exceptions.

• Right to opt out of sale, sharing, or targeted advertising. Depending on where you reside, you may have the right to opt out of the sale or sharing of your personal information or its processing for targeted advertising.

You can exercise applicable opt-out rights through our data-sharing opt-out page.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, we may automatically treat the signal as an opt-out request for the browser and device you are using, depending on where you reside. If the device sending the signal can be associated with a Shopify account, the request may also be applied to that account.

You can learn more about Global Privacy Control at globalprivacycontrol.org. Other than Global Privacy Control, we do not recognize other “Do Not Track” signals sent by browsers or devices.

• Managing communication preferences. We may send promotional emails. You may unsubscribe at any time using the unsubscribe option included in those emails. If you unsubscribe from promotional communications, we may still send non-promotional emails regarding your account, orders, or other transactions.

Additional Rights for UK and EEA Residents

If you reside in the United Kingdom or European Economic Area, you may have the following additional rights, subject to exceptions and limitations under applicable law:

• Objection to or restriction of processing. You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.

• Withdrawal of consent. When we rely on your consent to process personal information, you have the right to withdraw that consent. Withdrawing consent does not affect the lawfulness of processing performed before the withdrawal.

You may exercise your rights where indicated through the Services or by contacting us using the email address provided below.

To learn more about how Shopify uses personal information and the rights that may apply to information processed by Shopify, visit the Shopify Privacy Portal.

We will not discriminate against you for exercising your privacy rights.

We may need to verify your identity before processing a request, as permitted or required by applicable law. You may also designate an authorized agent to submit a request on your behalf. Before accepting a request from an authorized agent, we may require proof that you authorized the agent to act for you and may ask you to verify your identity directly with us.

We will respond to valid requests within the period required by applicable law.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the email address provided below.

Depending on where you live, you may have the right to appeal our decision or submit a complaint to your local data protection authority. Residents of the European Economic Area can find a list of supervisory authorities through the European Data Protection Board.

International Transfers

We may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the information is transferred to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

When changes are made, we will post the revised Privacy Policy on this website, update the “Last updated” date, and provide any notice required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any privacy rights available to you, please contact Siro Club at:

Email: info@siroclub.com

For the purposes of applicable data protection laws, Siro Club is the controller of your personal information.